Business Operations Manager

Why?

Join our operations excellence team and deliver the best result and customer experience. You will help the management team to oversee our business operations and ensure sales, pre-sales, delivery, support, marketing, coordination, finance, billing, supply chain, procurement, vendor, and customers are healthy, in-synced, and efficient. Design process, documentation, and monitor results. Fix a lot of problems, escalate, and encourage people to deliver their best! You will also support day-to-day, general business administration and documentation. 

Similar roles are Project Coordinator, Secretary, Operations Excellence, Business Analyst, Operations Manager, Business Administrator

What you will do

Operation Excellence

• Govern, design, and manage business operations and business processes
• Analyze, identification and mitigation of potential risks in business operations, and process enhancement
• Support and overseeing the daily business and administrative operations
• Promote an organization culture that encourages top performance and operational excellence

Supply Chain Management

• Manage our partner and supplier business relationship. Maximize customer value and profits.
• Manage our IT supply chain, product planning, costing, pricing, demand forecasting, inventory management, and order management

Management Support

• Provide input in strategic planning and business development
• Maintain configuration, data, dashboard in business software in alignment with business process.
• Perform general business administration, office administration, coordination, and documentation

What you need

• 5Y+ experience as a project administrator, business manager, business admin, operations manager, business development, finance officer, supply chain manager, or related roles in the consultant company, or information technology company
• Entrepreneur mindset with broad business operations experience
• Excellent client-facing and internal communication skills, written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Experience in managing the business process/business operation using software e.g., Microsoft Excel, Microsoft Project, Monday, ClickUp, Wrike, Jira, Slack, or similar
• Have sufficient IT background, with understanding or experience in doing business as enterprise IT

Bonus if you have

• Earned project management, quality control, audit, or business process certification 
• Background in IT System Integrator (SI) ecosystem. This includes top IT brands, distributors, partners, and in Thailand.
• Understanding in Microsoft licensing or Microsoft CSP program

Perks and Benefits

• Flexible working time, flexible working locations including work from home option
• Generous holiday break 
• Opportunities to work with leading Thai and international company
• Medical coverage and life insurance

Job Level Middle Level or Senior

Kindly note that we cannot offer a relocation package, or work permit support now.